Bugzilla 2.16.1

geeta geeta.tripathi at bhartitelesoft.com
Wed Mar 12 10:02:41 UTC 2003

Please help, I am still waiting.


  ----- Original Message ----- 
  From: geeta 
  To: developers at bugzilla.org 
  Sent: Wednesday, March 12, 2003 12:54 PM
  Subject: Re: Bugzilla 2.16.1 

  Hello David,

  I am again installing bugzilla seperately organisation wide, while accessing bugzilla I got the following errors-

  Directory index forbidden by rule: /home/bugzilla/apache/htdocs/

  and on running index.cgi on command line I get the following error-

  Uncaught exception from user code:
          Uncaught exception from user code:
          Uncaught exception from user code:
          mkdir data/template/en: Permission denied at /usr/lib/perl5/site_perl/5.005/i386-linux/T
  emplate/Provider.pm line 368- Check for File-Spec
          Carp::croak('mkdir data/template/en: Permission denied') called at /usr/lib/perl5/5.0050
  3/File/Path.pm line 140
          File::Path::mkpath('data/template/en', undef, 511) called at /usr/lib/perl5/5.00503/File
  /Path.pm line 133
          File::Path::mkpath('data/template/en/custom') called at /usr/lib/perl5/site_perl/5.005/i
  386-linux/Template/Provider.pm line 368-Check for File-Spec
          Template::Provider::_init('Template::Provider=HASH(0x84b2244)', 'HASH(0x8356488)') calle
  d at /usr/lib/perl5/site_perl/5.005/i386-linux/Template/Base.pm line 71-Base for Configurations
          Template::Base::new('Template::Provider', 'HASH(0x8356488)') called at /usr/lib/perl5/si
  te_perl/5.005/i386-linux/Template/Config.pm line 116
          Template::Config::provider('Template::Config', 'HASH(0x8356488)') called at /usr/lib/per
  l5/site_perl/5.005/i386-linux/Template/Context.pm line 725-Template
          Template::Context::_init('Template::Context=HASH(0x84b2070)', 'HASH(0x8356488)') called
  at /usr/lib/perl5/site_perl/5.005/i386-linux/Template/Base.pm line 71
          Template::Base::new('Template::Context', 'HASH(0x8356488)') called at /usr/lib/perl5/sit
  e_perl/5.005/i386-linux/Template/Config.pm line 208
          Template::Config::context('Template::Config', 'HASH(0x8356488)') called at /usr/lib/perl
  5/site_perl/5.005/i386-linux/Template/Service.pm line 159
          Template::Service::_init('Template::Service=HASH(0x835aae8)', 'HASH(0x8356488)') called
  at /usr/lib/perl5/site_perl/5.005/i386-linux/Template/Base.pm line 71
          Template::Base::new('Template::Service', 'HASH(0x8356488)') called at /usr/lib/perl5/sit
  e_perl/5.005/i386-linux/Template/Config.pm line 226
          Template::Config::service('Template::Config', 'HASH(0x8356488)') called at /usr/lib/perl
  5/site_perl/5.005/i386-linux/Template.pm line 126
          Template::_init('Template=HASH(0x8357398)', 'HASH(0x8356488)') called at /usr/lib/perl5/
  site_perl/5.005/i386-linux/Template/Base.pm line 71
          Template::Base::new('Template', 'HASH(0x8356488)') called at globals.pl line 1593
          require globals.pl called at CGI.pl line 53
          require CGI.pl called at index.cgi line 39
          require CGI.pl called at index.cgi line 39
  I have installed Bugzilla earlier, but I have never got this error. Is there any permission issue, this is all I can understand from the error.............how do I resolve it.

  Please let me know of any further details needed from my end to resolve this issue.

  Looking forward to hear from you.


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