Bugzilla 2.16.1

Jake jake at bugzilla.org
Wed Mar 12 17:26:08 UTC 2003


Did you run checksetup.pl and did it give you any errors (such as 
missing modules or permissions issues)?

The newsgroup would probably be a more appropriate place for this as it 
has a larger audiance of potentially helpful people.

geeta wrote:

> Please help, I am still waiting.
>  
> regards,
>  
> Geeta
>
>     ----- Original Message -----
>     *From:* geeta <mailto:geeta.tripathi at bhartitelesoft.com>
>     *To:* developers at bugzilla.org <mailto:developers at bugzilla.org>
>     *Sent:* Wednesday, March 12, 2003 12:54 PM
>     *Subject:* Re: Bugzilla 2.16.1
>
>     Hello David,
>      
>     I am again installing bugzilla seperately organisation wide, while
>     accessing bugzilla I got the following errors-
>      
>     Directory index forbidden by rule: /home/bugzilla/apache/htdocs/
>      
>     and on running index.cgi on command line I get the following error-
>      
>     *Uncaught exception from user code:
>             Uncaught exception from user code:
>             Uncaught exception from user code:
>             mkdir data/template/en: Permission denied at
>     /usr/lib/perl5/site_perl/5.005/i386-linux/T
>     emplate/Provider.pm line 368- Check for File-Spec
>             Carp::croak('mkdir data/template/en: Permission denied')
>     called at /usr/lib/perl5/5.0050
>     3/File/Path.pm line 140
>             File::Path::mkpath('data/template/en', undef, 511) called
>     at /usr/lib/perl5/5.00503/File
>     /Path.pm line 133
>             File::Path::mkpath('data/template/en/custom') called at
>     /usr/lib/perl5/site_perl/5.005/i
>     386-linux/Template/Provider.pm line 368-Check for File-Spec
>            
>     Template::Provider::_init('Template::Provider=HASH(0x84b2244)',
>     'HASH(0x8356488)') calle
>     d at /usr/lib/perl5/site_perl/5.005/i386-linux/Template/Base.pm
>     line 71-Base for Configurations
>             Template::Base::new('Template::Provider',
>     'HASH(0x8356488)') called at /usr/lib/perl5/si
>     te_perl/5.005/i386-linux/Template/Config.pm line 116
>             Template::Config::provider('Template::Config',
>     'HASH(0x8356488)') called at /usr/lib/per
>     l5/site_perl/5.005/i386-linux/Template/Context.pm line 725-Template
>            
>     Template::Context::_init('Template::Context=HASH(0x84b2070)',
>     'HASH(0x8356488)') called
>     at /usr/lib/perl5/site_perl/5.005/i386-linux/Template/Base.pm line 71
>             Template::Base::new('Template::Context',
>     'HASH(0x8356488)') called at /usr/lib/perl5/sit
>     e_perl/5.005/i386-linux/Template/Config.pm line 208
>             Template::Config::context('Template::Config',
>     'HASH(0x8356488)') called at /usr/lib/perl
>     5/site_perl/5.005/i386-linux/Template/Service.pm line 159
>            
>     Template::Service::_init('Template::Service=HASH(0x835aae8)',
>     'HASH(0x8356488)') called
>     at /usr/lib/perl5/site_perl/5.005/i386-linux/Template/Base.pm line 71
>             Template::Base::new('Template::Service',
>     'HASH(0x8356488)') called at /usr/lib/perl5/sit
>     e_perl/5.005/i386-linux/Template/Config.pm line 226
>             Template::Config::service('Template::Config',
>     'HASH(0x8356488)') called at /usr/lib/perl
>     5/site_perl/5.005/i386-linux/Template.pm line 126
>             Template::_init('Template=HASH(0x8357398)',
>     'HASH(0x8356488)') called at /usr/lib/perl5/
>     site_perl/5.005/i386-linux/Template/Base.pm line 71
>             Template::Base::new('Template', 'HASH(0x8356488)') called
>     at globals.pl line 1593
>             require globals.pl called at CGI.pl line 53
>             require CGI.pl called at index.cgi line 39
>             require CGI.pl called at index.cgi line 39*
>      
>     I have installed Bugzilla earlier, but I have never got this
>     error. Is there any permission issue, this is all I can understand
>     from the error.............how do I resolve it.
>      
>     Please let me know of any further details needed from my end to
>     resolve this issue.
>      
>     Looking forward to hear from you.
>      
>     regards,
>      
>     Geeta  
>





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