Bugzilla 2.16.1

geeta.tripathi at bhartitelesoft.com geeta.tripathi at bhartitelesoft.com
Wed Mar 12 17:30:28 UTC 2003


Hello Jake, 

I have not missed installing any Bugzilla module.

However, when I run checksetup.pl from the webuser id it 
talks of the DBD:Mysql missing.

But when I run the checksetup.pl from root, I get no error 
messages.

Is there any catch there.......

I can't see the resolution to this issue in the newsgroup 
any other Mozilla site has the solution.

Thanks and regards,

Geeta 

Did you run checksetup.pl and did it give you any errors 
(such as 
> missing modules or permissions issues)?
> 
> The newsgroup would probably be a more appropriate place 
for this as it 
> has a larger audiance of potentially helpful people.
> 
> geeta wrote:
> 
> > Please help, I am still waiting.
> >  
> > regards,
> >  
> > Geeta
> >
> >     ----- Original Message -----
> >     *From:* geeta 
<mailto:geeta.tripathi at bhartitelesoft.com>
> >     *To:* developers at bugzilla.org 
<mailto:developers at bugzilla.org>
> >     *Sent:* Wednesday, March 12, 2003 12:54 PM
> >     *Subject:* Re: Bugzilla 2.16.1
> >
> >     Hello David,
> >      
> >     I am again installing bugzilla seperately 
organisation wide, while
> >     accessing bugzilla I got the following errors-
> >      
> >     Directory index forbidden by 
rule: /home/bugzilla/apache/htdocs/
> >      
> >     and on running index.cgi on command line I get the 
following error-
> >      
> >     *Uncaught exception from user code:
> >             Uncaught exception from user code:
> >             Uncaught exception from user code:
> >             mkdir data/template/en: Permission denied at
> >     /usr/lib/perl5/site_perl/5.005/i386-linux/T
> >     emplate/Provider.pm line 368- Check for File-Spec
> >             Carp::croak('mkdir data/template/en: 
Permission denied')
> >     called at /usr/lib/perl5/5.0050
> >     3/File/Path.pm line 140
> >             File::Path::mkpath('data/template/en', 
undef, 511) called
> >     at /usr/lib/perl5/5.00503/File
> >     /Path.pm line 133
> >             File::Path::mkpath
('data/template/en/custom') called at
> >     /usr/lib/perl5/site_perl/5.005/i
> >     386-linux/Template/Provider.pm line 368-Check for 
File-Spec
> >            
> >     Template::Provider::_init('Template::Provider=HASH
(0x84b2244)',
> >     'HASH(0x8356488)') calle
> >     d at /usr/lib/perl5/site_perl/5.005/i386-
linux/Template/Base.pm
> >     line 71-Base for Configurations
> >             Template::Base::new('Template::Provider',
> >     'HASH(0x8356488)') called at /usr/lib/perl5/si
> >     te_perl/5.005/i386-linux/Template/Config.pm line 116
> >             Template::Config::provider
('Template::Config',
> >     'HASH(0x8356488)') called at /usr/lib/per
> >     l5/site_perl/5.005/i386-linux/Template/Context.pm 
line 725-Template
> >            
> >     Template::Context::_init('Template::Context=HASH
(0x84b2070)',
> >     'HASH(0x8356488)') called
> >     at /usr/lib/perl5/site_perl/5.005/i386-
linux/Template/Base.pm line 71
> >             Template::Base::new('Template::Context',
> >     'HASH(0x8356488)') called at /usr/lib/perl5/sit
> >     e_perl/5.005/i386-linux/Template/Config.pm line 208
> >             Template::Config::context
('Template::Config',
> >     'HASH(0x8356488)') called at /usr/lib/perl
> >     5/site_perl/5.005/i386-linux/Template/Service.pm 
line 159
> >            
> >     Template::Service::_init('Template::Service=HASH
(0x835aae8)',
> >     'HASH(0x8356488)') called
> >     at /usr/lib/perl5/site_perl/5.005/i386-
linux/Template/Base.pm line 71
> >             Template::Base::new('Template::Service',
> >     'HASH(0x8356488)') called at /usr/lib/perl5/sit
> >     e_perl/5.005/i386-linux/Template/Config.pm line 226
> >             Template::Config::service
('Template::Config',
> >     'HASH(0x8356488)') called at /usr/lib/perl
> >     5/site_perl/5.005/i386-linux/Template.pm line 126
> >             Template::_init('Template=HASH(0x8357398)',
> >     'HASH(0x8356488)') called at /usr/lib/perl5/
> >     site_perl/5.005/i386-linux/Template/Base.pm line 71
> >             Template::Base::new('Template', 'HASH
(0x8356488)') called
> >     at globals.pl line 1593
> >             require globals.pl called at CGI.pl line 53
> >             require CGI.pl called at index.cgi line 39
> >             require CGI.pl called at index.cgi line 39*
> >      
> >     I have installed Bugzilla earlier, but I have never 
got this
> >     error. Is there any permission issue, this is all I 
can understand
> >     from the error.............how do I resolve it.
> >      
> >     Please let me know of any further details needed 
from my end to
> >     resolve this issue.
> >      
> >     Looking forward to hear from you.
> >      
> >     regards,
> >      
> >     Geeta  
> >
> 
> 
> ----
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user=geeta.tripathi at bhartitelesoft.com>
> 


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