Bugzilla 2.16.1

[geeta]

Hello David,

I am again installing bugzilla seperately organisation wide, while accessing bugzilla I got the following errors-

Directory index forbidden by rule: /home/bugzilla/apache/htdocs/

and on running index.cgi on command line I get the following error-

Uncaught exception from user code:
        Uncaught exception from user code:
        Uncaught exception from user code:
        mkdir data/template/en: Permission denied at /usr/lib/perl5/site_perl/5.005/i386-linux/T
emplate/Provider.pm line 368
        Carp::croak('mkdir data/template/en: Permission denied') called at /usr/lib/perl5/5.0050
3/File/Path.pm line 140
        File::Path::mkpath('data/template/en', undef, 511) called at /usr/lib/perl5/5.00503/File
/Path.pm line 133
        File::Path::mkpath('data/template/en/custom') called at /usr/lib/perl5/site_perl/5.005/i
386-linux/Template/Provider.pm line 368
        Template::Provider::_init('Template::Provider=HASH(0x84b2244)', 'HASH(0x8356488)') calle
d at /usr/lib/perl5/site_perl/5.005/i386-linux/Template/Base.pm line 71
        Template::Base::new('Template::Provider', 'HASH(0x8356488)') called at /usr/lib/perl5/si
te_perl/5.005/i386-linux/Template/Config.pm line 116
        Template::Config::provider('Template::Config', 'HASH(0x8356488)') called at /usr/lib/per
l5/site_perl/5.005/i386-linux/Template/Context.pm line 725
        Template::Context::_init('Template::Context=HASH(0x84b2070)', 'HASH(0x8356488)') called
at /usr/lib/perl5/site_perl/5.005/i386-linux/Template/Base.pm line 71
        Template::Base::new('Template::Context', 'HASH(0x8356488)') called at /usr/lib/perl5/sit
e_perl/5.005/i386-linux/Template/Config.pm line 208
        Template::Config::context('Template::Config', 'HASH(0x8356488)') called at /usr/lib/perl
5/site_perl/5.005/i386-linux/Template/Service.pm line 159
        Template::Service::_init('Template::Service=HASH(0x835aae8)', 'HASH(0x8356488)') called
at /usr/lib/perl5/site_perl/5.005/i386-linux/Template/Base.pm line 71
        Template::Base::new('Template::Service', 'HASH(0x8356488)') called at /usr/lib/perl5/sit
e_perl/5.005/i386-linux/Template/Config.pm line 226
        Template::Config::service('Template::Config', 'HASH(0x8356488)') called at /usr/lib/perl
5/site_perl/5.005/i386-linux/Template.pm line 126
        Template::_init('Template=HASH(0x8357398)', 'HASH(0x8356488)') called at /usr/lib/perl5/
site_perl/5.005/i386-linux/Template/Base.pm line 71
        Template::Base::new('Template', 'HASH(0x8356488)') called at globals.pl line 1593
        require globals.pl called at CGI.pl line 53
        require CGI.pl called at index.cgi line 39
        require CGI.pl called at index.cgi line 39

I have installed Bugzilla earlier, but I have never got this error. Is there any permission issue, this is all I can understand from the error.............how do I resolve it.

Please let me know of any further details needed from my end to resolve this issue.

Looking forward to hear from you.

regards,

Geeta  
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