upgrade support

[David Miller]

If your database is MySQL 8+ that would probably be why. MySQL made 
breaking changes in their syntax that broke Bugzilla. It will work again 
with it eventually, but currently doesn't. I would recommend going with 
5.0.6 at this point rather than 4.4.  Version 4.4 is about to get 
end-of-lifed within the next few months.

If you have the ability to change database servers, I would recommend 
MariaDB at this point. It's mostly a drop-in replacement for MySQL (you 
can tell Bugzilla that it's MySQL and it'll work), Ubuntu has packages 
for it, and they didn't pick up the change that broke Bugzilla.  If you 
can't change to MariaDB, see if you can stall another month or two (the 
MySQL 8 support will be landing soon).

On 11/20/23 12:22 PM, Brian Presti wrote:
>
> Hello,
>
> Our company has been using Bugzilla for many years. We are now 
> changing cloud providers and also want to upgrade our version of 
> Bugzilla since it has been at least 10 years since we have done so. We 
> are currently running Linux Bugzilla 3.2.0-6-686 and trying to move to 
> Ubuntu Bugzilla 4.4. We are having an issue with mounting the 
> database. Any help would be appreciated.
>
> logo-PT-square_signature-03 <http://paristech.com/>Brian S. Presti
>
> Director, IT
>
> t: 215.340.2890
>
> PARIS Technologies International, Inc.
> PARIStech.com <http://paristech.com/>
>
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-- 
[Bugzilla Logo] 	
*Dave Miller*
Project Leader
*Bugzilla Project*
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