Offline Installation of Bugzilla 5.0.6 on CentOS 7

Emmanuel Seyman emmanuel at seyman.fr
Wed Mar 15 23:44:41 UTC 2023


* Aditya Lokapalli [15/03/2023 07:20] :
>
> We are trying to install Bugzilla and facing below issue while
> accessing on browser and using Bugzilla 5.0.6 and MariaDB 10.11.2

The error message you gave us ("Can't initialize character set utf8")
indicates that you're having issues with the connection to your
database. You can try logging in to the database with the same user and
password that bugzilla is using and run the command "SHOW VARIABLES LIKE
'character_set%';". That should tell us something.

These days, I recommend Postgresql over MySQL or MariaDB but I realize
that may not always be practical.

If you're running into Perl dependency issues, I created rpms for the
Perl packages that Bugzilla uses. You can install this instead of
mucking around with lib/.
https://copr.fedorainfracloud.org/coprs/eseyman/bugzilla-5.0/packages/

Note that CentOS 7 is actually quite old at this point and I'm not sure
it's going to receive updates for a long time. I'ld look into using
something that's going to be supported longer.

Emmanuel


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