Need Help for integration with ServiceNow

[Steve Speicher]

Hi Prakash,

I guess it all depends on the integration scenarios you are trying to
support and what the restricts are around the integration.

Take for example, you can spend a few dollars and you want a solution that
can synchronize bugs and tickets so you could use things like Tasktop Sync
http://tasktop.com or Kovair Omnibus http://kovair.com.

These also work if you have more than point-to-point tools and need fit
more into an ecosystem of tools with a consistent integration approach.

if you would like standard interfaces and just links between key resources
(ticket -> bug) then you can define some integration code leveraging things
like OSLC http://oslc.co and the Bugzilla adapter at
http://eclipse.org/lyo.  Though perhaps someone would like to do a
native extension for OSLC in
Bugzilla https://bugzilla.mozilla.org/show_bug.cgi?id=519177

Not sure if that is what you were looking for but there it is anyway.

Regards,
- Steve Speicher


On Tue, Aug 27, 2013 at 8:41 AM, <Prakash.Chandra2 at cognizant.com> wrote:

>  Hi,
>
>
>
> I have a need to integrate the Bugzilla with ServiceNow.
>
> Kindly suggest how I should approach to achieve this integration.
>
>
>
> It would be really great if some documentation can be made available for
> the same.
>
>
>
> Regards/Prakash
>
>
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