Need Help for integration with ServiceNow

[Prakash Chandra]

Hi Steve,

Thanks for the info shared, really appreciated.
I completely agree with what you stated but while browsing through the
forums in Mozilla wiki, I came across certain posts which shown me some
hints that Service Now tool can be integrated with Bugzilla through some
REST WS.

My confusion is around that If someone has already explored/any extension
for this integration?

Regards/Prakash




On Wed, Aug 28, 2013 at 12:05 AM, Steve Speicher <sspeiche at gmail.com> wrote:

> Hi Prakash,
>
> I guess it all depends on the integration scenarios you are trying to
> support and what the restricts are around the integration.
>
> Take for example, you can spend a few dollars and you want a solution that
> can synchronize bugs and tickets so you could use things like Tasktop Sync
> http://tasktop.com or Kovair Omnibus http://kovair.com.
>
> These also work if you have more than point-to-point tools and need fit
> more into an ecosystem of tools with a consistent integration approach.
>
> if you would like standard interfaces and just links between key resources
> (ticket -> bug) then you can define some integration code leveraging things
> like OSLC http://oslc.co and the Bugzilla adapter at
> http://eclipse.org/lyo .  Though perhaps someone would like to do a
> native extension for OSLC in Bugzilla
> https://bugzilla.mozilla.org/show_bug.cgi?id=519177
>
> Not sure if that is what you were looking for but there it is anyway.
>
> Regards,
> - Steve Speicher
>
>
> On Tue, Aug 27, 2013 at 8:41 AM, <Prakash.Chandra2 at cognizant.com> wrote:
>
>>  Hi,
>>
>>
>>
>> I have a need to integrate the Bugzilla with ServiceNow.
>>
>> Kindly suggest how I should approach to achieve this integration.
>>
>>
>>
>> It would be really great if some documentation can be made available for
>> the same.
>>
>>
>>
>> Regards/Prakash
>>
>>
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>
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