<div dir="ltr"><div>Hi Prakash,</div><div><br></div>I guess it all depends on the integration scenarios you are trying to support and what the restricts are around the integration.<div><br></div><div>Take for example, you can spend a few dollars and you want a solution that can synchronize bugs and tickets so you could use things like Tasktop Sync <a href="http://tasktop.com">http://tasktop.com</a> or Kovair Omnibus <a href="http://kovair.com">http://kovair.com</a>.</div>
<div><br></div><div>These also work if you have more than point-to-point tools and need fit more into an ecosystem of tools with a consistent integration approach.</div><div><br></div><div>if you would like standard interfaces and just links between key resources (ticket -> bug) then you can define some integration code leveraging things like OSLC <a href="http://oslc.co">http://oslc.co</a> and the Bugzilla adapter at <a href="http://eclipse.org/lyo">http://eclipse.org/lyo</a> . Though perhaps someone would like to do a native extension for OSLC in Bugzilla <a href="https://bugzilla.mozilla.org/show_bug.cgi?id=519177">https://bugzilla.mozilla.org/show_bug.cgi?id=519177</a></div>
<div class="gmail_extra"><br></div><div class="gmail_extra">Not sure if that is what you were looking for but there it is anyway.</div><div class="gmail_extra"><br></div><div class="gmail_extra">Regards,<br clear="all"><div>
<div dir="ltr">- Steve Speicher</div></div>
<br><br><div class="gmail_quote">On Tue, Aug 27, 2013 at 8:41 AM, <span dir="ltr"><<a href="mailto:Prakash.Chandra2@cognizant.com" target="_blank">Prakash.Chandra2@cognizant.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<p class="MsoNormal">Hi,</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">I have a need to integrate the Bugzilla with ServiceNow. </p>
<p class="MsoNormal">Kindly suggest how I should approach to achieve this integration.</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">It would be really great if some documentation can be made available for the same.</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Regards/Prakash</p>
<p class="MsoNormal"> </p>
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