UI module owner

Joost 'AlthA' de Valk jdevalk at opendarwin.org
Mon Jun 26 13:11:23 UTC 2006


On Jun 26, 2006, at 2:32 PM, Gervase Markham wrote:

> Joost de Valk wrote:
>> I've been using bugzilla an awful lot the last years, and i've never
>> noticed that link :).
>
> Fair enough. Why do you think that is? Do your eyes skip over it  
> because
> they are immediately moving on to the form controls, which is what you
> care about?

yes, exactly, and the only part i needed help with was that specific  
part, and it's on the other end of the page.

> When you realised you didn't know how to work those form fields,  
> can you
> remember where you looked for help? Did you look around for question
> marks to click on? Or did you use Google? Or something else?

i went to LpSpolit on #mozwebtools ;)

>
>> I think "relative dates" should be a link to an
>> explanation of the term relative date, perhaps in a pop-up, or an  
>> iframe
>> coming up or so.
>
> It used to be; we removed it when we rationalised the help. It seems
> like that was a mistake.
>
yes i think so.
> One option would be to have the help always present, but instead of
> mousing over form controls, have a little [?] icon beside each label,
> which you click to get the help popup. That might be a bit more
> discoverable.

yes.

>
>>> If they do, did they figure out how the help system worked? Did  
>>> they get
>>> the info from hovering over the Date boxes? Was it sufficient?
>>
>> I think it's to hard, even when i see it... where are the  
>> examples? :)
>
> OK...
>
> There isn't really room to fit examples into the current boxes. So we
> need to do one of:
>
> - Make the boxes bigger
> - Work out a different way of integrating help

the [?] icons are the best options imho, especially because users are  
used to that in other applications.

> - Hyperlink from the boxes to further documentation (e.g. the Guide)

the [?] links could point to information, which would give basic  
usage information, and point to more information which would be in  
there, there being "the Guide" :)

>
> Gerv
> -
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