UI module owner
Joost de Valk
bugzilla at joostdevalk.nl
Mon Jun 26 11:45:04 UTC 2006
On Jun 26, 2006, at 1:03 PM, Gervase Markham wrote:
> Joost de Valk wrote:
>> Just a quick note:
>>
>>> - Does anyone actually do complicated searches, or are 100% of
>>> Bugzilla
>>> searches merely searches on Subject?
>
> Just to be clear: that was a rhetorical question, used to demonstrate
> the sort of things we should be asking. I'm 100% sure, even without
> doing any research, that not every single search on Bugzilla is
> merely a
> search on Subject, because I do some complex searches myself :-)
I thought it was, just wanted to be sure :)
>
>> Yes. I know for a fact that on bugzilla.opendarwin.org complicated
>> searches are used a LOT. Problem is that searching with dates is not
>> intuitive, and that there's no help available in the advanced search
>> form to tell you that you need to do "-2w" for the last two weeks, or
>> stuff like that.
>
> Ah, now you see, this is a much more specific usability issue, rather
> than "it's all hard to use/unintuitive".
>
> Do any of the people find it this problem ever click the "Give me some
> help" link at the top of the page? If not, why not - because they
> didn't
> notice it? Because they didn't think it would help?
I've been using bugzilla an awful lot the last years, and i've never
noticed that link :). I think "relative dates" should be a link to an
explanation of the term relative date, perhaps in a pop-up, or an
iframe coming up or so.
> If they do, did they figure out how the help system worked? Did
> they get
> the info from hovering over the Date boxes? Was it sufficient?
I think it's to hard, even when i see it... where are the examples? :)
Joost de Valk: | www.joostdevalk.nl
contact | joost at joostdevalk.nl | 06 - 24 555 808
Never be afraid to try something new. Remember, amateurs built the
ark, and professionals built the Titanic.
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