<HTML><HEAD><STYLE media="all" type="text/css"> #sig { font: 11px "Lucida Grande", Verdana, Arial, Sans-serif; line-height: 18px; color: #900; margin: 6px 0; padding: 6px 6px 6px 90px; border-top: 1px #aaa dotted; border-bottom: 1px #aaa dotted; background: url('http://www.joostdevalk.nl/images/me.png') left no-repeat; } #sig a { color: #900; border-bottom: 1px dotted #900; text-decoration: none; } #sig a:hover { border-bottom-style: solid; } </STYLE></HEAD><BODY style="word-wrap: break-word; -khtml-nbsp-mode: space; -khtml-line-break: after-white-space; "><DIV><DIV>On Jun 26, 2006, at 1:03 PM, Gervase Markham wrote:</DIV><BR class="Apple-interchange-newline"><BLOCKQUOTE type="cite"><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Joost de Valk wrote:</DIV> <BLOCKQUOTE type="cite"><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Just a quick note:</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV> <BLOCKQUOTE type="cite"><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">- Does anyone actually do complicated searches, or are 100% of Bugzilla</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><SPAN class="Apple-converted-space"> </SPAN>searches merely searches on Subject?</DIV> </BLOCKQUOTE></BLOCKQUOTE><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Just to be clear: that was a rhetorical question, used to demonstrate</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">the sort of things we should be asking. I'm 100% sure, even without</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">doing any research, that not every single search on Bugzilla is merely a</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">search on Subject, because I do some complex searches myself :-)</DIV></BLOCKQUOTE><DIV><BR class="khtml-block-placeholder"></DIV>I thought it was, just wanted to be sure :)</DIV><DIV><BR><BLOCKQUOTE type="cite"><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV> <BLOCKQUOTE type="cite"><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Yes. I know for a fact that on bugzilla.opendarwin.org complicated</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">searches are used a LOT. Problem is that searching with dates is not</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">intuitive, and that there's no help available in the advanced search</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">form to tell you that you need to do "-2w" for the last two weeks, or</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">stuff like that.</DIV> </BLOCKQUOTE><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Ah, now you see, this is a much more specific usability issue, rather</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">than "it's all hard to use/unintuitive".</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Do any of the people find it this problem ever click the "Give me some</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">help" link at the top of the page? If not, why not - because they didn't</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">notice it? Because they didn't think it would help?</DIV></BLOCKQUOTE><DIV><BR class="khtml-block-placeholder"></DIV>I've been using bugzilla an awful lot the last years, and i've never noticed that link :). I think "relative dates" should be a link to an explanation of the term relative date, perhaps in a pop-up, or an iframe coming up or so.<BR><BR><BLOCKQUOTE type="cite"><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">If they do, did they figure out how the help system worked? Did they get</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">the info from hovering over the Date boxes? Was it sufficient?</DIV></BLOCKQUOTE><DIV><BR class="khtml-block-placeholder"></DIV>I think it's to hard, even when i see it... where are the examples? :)<BR><BLOCKQUOTE type="cite"></BLOCKQUOTE></DIV><BR class="khtml-block-placeholder"><DIV> <DIV id="sig"> <STRONG>Joost de Valk</STRONG>: | <A href="http://www.joostdevalk.nl/">www.joostdevalk.nl</A><BR> contact | <A href="mailto:joost@joostdevalk.nl">joost@joostdevalk.nl</A> | 06 - 24 555 808<BR> <BR> <EM>Never be afraid to try something new. Remember, amateurs built the ark, and professionals built the Titanic.</EM> </DIV> </DIV><BR></BODY></HTML>