Modifying bugzilla emails auto sent

Casey Daniell CDaniell at
Thu Nov 17 22:56:39 UTC 2005

I finally found the answer to this...
Is there anyway to add this to the docs? It looks like something that many
organizations would change, and its currently fairly difficult to ferret

-----Original Message-----
From: developers-owner at [mailto:developers-owner at]On
Behalf Of Casey Daniell
Sent: Wednesday, November 16, 2005 12:06 PM
To: developers at
Subject: Modifying bugzilla emails auto sent


I am having a bit of a problem untangling where the emails that bugzilla
sends for issues created/modified are formatted. It looks like its in
processmail, but I don't quite understand the logic behind it. 

Currently there is a summary list of the issue created, 

Summary: PMC Role Change Request - PMC Admin Role cannot delete 
                    an invoice or deactivate a vendor 
           Product: Pay 
          Platform: Other 
        OS/Version: All 
            Status: UNCONFIRMED 
          Severity: critical 
          Priority: P2-High 

I need to add another field to this summary email, and can't figure out
where this info is gathered to modify it to include an additional field from
the DB.

Assistance please? (Oh we are using Bugzilla 2.18.X) 

Casey B. Daniell 
Realm Business Solutions, Inc. 
13727 Noel Rd. Suite 800 
Dallas, TX 75240 
O:(469) 791-1065 
H:(972) 980-4156 
C:(512) 589-3667 

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