[cgiapp] SVN with integrated bug tracker Was: Status of upcoming

[Christopher Hicks]

On Fri, 24 Sep 2004, John Fisher wrote:

> as a configuration manager I think integration with a trouble ticket 
> system is a very good idea. You'll need to know that tech support issues 
> 3001-3016 all involve bug 2345, which had a workaround but is now fixed, 
> but only for models D,G, and S.

I'd like trouble tickets to be handled as basically bugs minus a few 
extraneous things.

> Christopher doesn't agree, but I think it would be wise to look at the 
> integrated PHP-based environments that already have wikis, project 
> management, and calendars - like xoops, phpgroupware, and phpslash. 
> anybody have experience there? I'd like to hear...

I'm not morally opposed to using PHP apps as part of an interim solution.

> It would make customization issues easier if the integration covered 
> pluggable apps underneath, in whatever language or languages.

Absolutely.

-- 
</chris>

There are two ways of constructing a software design. One way is to make 
it so simple that there are obviously no deficiencies. And the other way 
is to make it so complicated that there are no obvious deficiencies.
  -- C.A.R. Hoare