[EXTERNAL] Re: Error generated when attempting to create a new bug in Bugzilla 5.2

[Hunt, Ron (PERATON)]

No, it didn’t but that makes since. I will reload and see if this issue goes away.

Thanks,
Ron

From: support-list <support-list-bounces at bugzilla.org> On Behalf Of David Miller
Sent: Friday, December 20, 2024 9:24 AM
To: support-list at bugzilla.org
Subject: [EXTERNAL] Re: Error generated when attempting to create a new bug in Bugzilla 5.2


That sounds like checksetup.pl didn't finish.  The table it's flagging is one that gets modified by the upgrade script between 5.0.6 and 5.2. Did checksetup.pl give you any errors when you upgraded?
On 12/18/24 8:42 AM, Hunt, Ron (PERATON) wrote:
Hello,

I have just completed my upgrade from Bugzilla 5.0.6 to Bugzilla 5.2 and loaded my MySql upgrade from 57 to 80 database which was converted into a new format during the Bugzilla install. When I access my Bugzilla website and attempt to create a new bug, I am getting the following error:

undef error - DBD::mysql::db selectcol_arrayref failed: Table 'prds.flagexclusions' doesn't exist [for Statement "SELECT id FROM flagtypes INNER JOIN flaginclusions AS i ON flagtypes.id = i.type_id LEFT JOIN flagexclusions AS e ON (flagtypes.id = e.type_id AND (e.component_id = 249 OR e.component_id IS NULL) AND ((e.product_id = 12 ) OR e.product_id IS NULL)) WHERE 1=1 AND (i.product_id = 12 OR i.product_id IS NULL) AND (i.component_id = 249 OR i.component_id IS NULL) AND e.type_id IS NULL"] at Bugzilla/DB.pm line 64. Bugzilla::DB::__ANON__(Bugzilla::DB::Mysql=HASH(0x56399d0f38c0), "SELECT id FROM flagtypes INNER JOIN flaginclusions AS i ON fl"...) called at Bugzilla/FlagType.pm line 623 Bugzilla::FlagType::match(HASH(0x56399dbfa828)) called at Bugzilla/Component.pm line 381 Bugzilla::Component::flag_types(Bugzilla::Component=HASH(0x56399d856be8)) called at template/en/default/bug/create/create.html.tmpl line 50 eval {...} called at template/en/default/bug/create/create.html.tmpl line 50 eval {...} called at template/en/default/bug/create/create.html.tmpl line 65 eval {...} called at template/en/default/bug/create/create.html.tmpl line 18 Template::Provider::__ANON__(Bugzilla::Template::Context=HASH(0x56399d73ecf0)) called at /usr/local/lib64/perl5/Template/Document.pm line 166 eval {...} called at /usr/local/lib64/perl5/Template/Document.pm line 164 Template::Document::process(Template::Document=HASH(0x56399dab9d28), Bugzilla::Template::Context=HASH(0x56399d73ecf0)) called at /usr/local/lib64/perl5/Template/Context.pm line 354 eval {...} called at /usr/local/lib64/perl5/Template/Context.pm line 324 Template::Context::process(Bugzilla::Template::Context=HASH(0x56399d73ecf0), Template::Document=HASH(0x56399dab9d28)) called at Bugzilla/Template/Context.pm line 36 Bugzilla::Template::Context::process(Bugzilla::Template::Context=HASH(0x56399d73ecf0), Template::Document=HASH(0x56399dab9d28)) called at /usr/local/lib64/perl5/Template/Service.pm line 96 eval {...} called at /usr/local/lib64/perl5/Template/Service.pm line 93 Template::Service::process(Template::Service=HASH(0x56399d73e228), "bug/create/create.html.tmpl", HASH(0x56399d72bfc8)) called at /usr/local/lib64/perl5/Template.pm line 66 Template::process(Bugzilla::Template=HASH(0x56399d72bea8), "bug/create/create.html.tmpl", HASH(0x56399d72bfc8)) called at Bugzilla/Template.pm line 725 Bugzilla::Template::process(Bugzilla::Template=HASH(0x56399d72bea8), "bug/create/create.html.tmpl", HASH(0x56399d72bfc8)) called at /var/www/html/bugzilla-5.2/enter_bug.cgi line 383

Would this be some sort of permissions thing on one of the perl modules installed?

Thanks,
Ron



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