Bugzilla 5.0.6 Unable to log in after migration

Wed Mar 29 13:21:34 UTC 2023

Ah, that makes sense what you did. That's one of the ideas we've tossed around about how to deal with it is renaming that table. There's a few options being discussed right now, another is just making it quote the table name properly.

On March 29, 2023 8:34:16 AM EDT, Ignace Danneels <ignace.danneels at tremec.com> wrote:
>Changes for MySQL 8:
>(I had to dig into my knowledge of perl again.  I haven’t used that for many years => switched to Python)
>
>We have Bugzilla 5.0.3 running on MySQL 8 for quite some time now.  Ever since IT decided to change to the latest version of MySQL!  I think it’s up to ½ year running without issues now.
>If we do, it’s because we forgot to update an SQL statement.  So we fix that one, then simply continue.
>
>The incompatibility towards MySQL 8 is basically caused by the fact that “groups” is now a reserved word.
>So we changed the table name to ‘groeps’ .  I’m from Belgium and ‘group’ in Dutch is ‘groep’.  The plural is groepen, but we just changed one letter.  So ‘groups’ has become ‘groeps’.
>Then all I did was change all SQL statements to replace ‘groups’ with ‘groeps’.  Only 80 replacements in 13 files.
>
>When installing 5.0.6, I also had to modify the ABSTRACT_SCHEMA.
>When running perl checksetup.pl, it tried to create the groeps table.
>I found that there’s a table in the database bz_schema that contains the current layout of the database, so I changed the blob to replace all ‘groups’ by ‘groeps’ as well.
>
>The next hurdle I encountered was in the sub _add_password_salt_separator
>
>  my $profiles
>    = $dbh->selectall_arrayref(
>        "SELECT userid, cryptpassword FROM profiles WHERE ("
>      . $dbh->sql_regexp("cryptpassword", "'^[^,]+{'")
>      . ")");
>
>I’m quite sure it’s because the { in a regex indicates an amount of something to repeat. So I needed to escape that.  It resulted in
>  my $profiles
>    = $dbh->selectall_arrayref(
>        "SELECT userid, cryptpassword FROM profiles WHERE ("
>      . $dbh->sql_regexp("cryptpassword", "'^[^,]+\\\\{'")
>      . ")");
>That’s it.  The perl checksetup.pl now ran without issues.
>
>The site is running and I can see everything, but I can’t log in!  Probably because the encrypted password in the table is an old one from the days before we used the LDAP.  But I’m not sure.
>
>I’ll look for the errorlog file.  In the current server (Windows 2012), it is in the data folder.  So I thought the new installation would also have it there.
>
>
>
>
>Best regards,
>
>Ing. Ignace Danneels
>Controls Design Engineer
>__________________________________________________________________________
>TREMEC
>Belgium Phone: +32 50 977766
>
>From: Dave Miller <justdave at bugzilla.org>
>Sent: Wednesday, 29 March 2023 14:13
>To: support-list at bugzilla.org; Ignace Danneels <ignace.danneels at tremec.com>
>Subject: Re: Bugzilla 5.0.6 Unable to log in after migration
>
>[CYBERSECURITY DESC] MENSAJE DE UN REMITENTE EXTERNO / MESSAGE FROM AN EXTERNAL SENDER
>Toma precauciones extremas, no hagas click en los enlaces.
>Take extreme precautions, do not click on unknown links.
>
>Error 500 indicates that the webserver is encountering a problem which should be logged in the error log. That log exists somewhere, you'll need to find it. Since you're on Windows it might be in the system wide service logs in the control panel if it's not somewhere in Apache's directory structure.
>
>Also, Bugzilla 5.0.6 is **not** compatible with MySQL 8. I'm curious to know what you did to make it work, though I suspect that might be why you're getting the error 500 (but we won't know for sure until you find the logs). My general suggestion is to use MariaDB instead (which is a drop in replacement for MySQL).
>
>On March 29, 2023 7:55:01 AM EDT, Ignace Danneels <ignace.danneels at tremec.com<mailto:ignace.danneels at tremec.com>> wrote:
>Hello,
>I hope someone can help me.
>Situation:
>We currently have 5.0.3 running on a Windows server using a MYSQL 8 database.  The site indicates Bugzilla doesn’t support MySQL 8, but the conversion was really easy.
>
>We need to migrate to a new server and took the opportunity to install the latest version of Bugzilla (I downloaded the targ Bugzilla-5.0.6.tar.gz) and installed it on the new server.
>I made a duplicate of the database (to ensure nothing gets corrupted while testing).
>I installed StrawBerry Perl, then applied the same changes to ensure compatibility with MYSQL 8.  I ran perl checksetup.pl and passed.  The site is up and running, I can see the existing bugs and so one,  but I can’t log in!
>Then I read in the documentation about moving, so I copied the ‘old’ data folder to the new installation, but it results in the same error as below.
>
>I looked at the profiles table, and my account does have a crypted password, but as the configuration was changed (ages ago) to use an LDAP, I doubt if the crypted password has anything to do with the LDAP password.
>We use an ldap server, so I thought about copying ONLY the params.json file from the old server onto the new one (to transfer the settings), but then I get an error that it’s missing some resources and that’s it.
>
>[cid:image003.png at 01D96245.EB9B9DD0]
>It doesn’t indicate what the problem is, and there’s no errorlog on the server neither.  So I’m just ‘floating in darkness’…
>
>I would appreciate if someone could give me a helping hand.
>I you could provide me with a profile record that has admin rights
>
>Thank you (in advance) for any help you can offer me.
>
>Best regards,
>
>Ing. Ignace Danneels
>Controls Design Engineer
>TREMEC
>TORQUE TRANSFER SOLUTIONS
>Ignace.Danneels at tremec.com<mailto:Ignace.Danneels at tremec.com>
>tremec.com<http://tremec.com/>
>
>[cid:image001.jpg at 01D96244.287B07B0]
>
>[cid:image002.png at 01D96244.287B07B0]
>
>
>
>
>________________________________
>
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