Unable to get Bugzilla to see perl modules

[Thorsten Schöning]

Guten Tag Hunt, Ron (Peraton) (US Person),
am Freitag, 4. Juni 2021 um 18:26 schrieben Sie:

> [root at fuidsl38 CGI-4.53]# make install

Any reason for not using the package manager of your distribution
like I suggested? Installing by source like you did instead of using
the package manager or even CPAN doesn't pull in ANY necessary
dependencies. So while you might have CGI itself installed now, if it
depends on anything else that might still be missing.

And here's the point: Bugzilla actually tries to load CGI when
"checksetup.pl" gets executed to determine which version is available,
if at all. If CGI has any dependencies that are missing, it won't load
successfully at all and from Bugzilla's perspective it looks like it's
missing entirely.

So, installing from source is a REALLY bad idea, especially because
this way you won't ever be able to tell which Perl packages have been
installed how where and are able to remove them. Additionally, using
Perl's package manager CPAN is the second best one can do only as
well, because while that handle's Perl-dependencies most likely, it
again DOES NOT handle dependencies to system wide binary libs like
OpenSSL and alike, though which are dependencies of some Perl packages
again. Additionally, in case of Bugzilla "install-module.pl" should be
preferred anyway, because that installs packages privately to
Bugzilla by using CPAN pre-configured to do so.

Again, your best bet is to provide dependencies using the package
manager of your distribution, which has the highest chance that
maintainers got the dependencies right already.

> Is there a config file that needs to be changed for Bugzilla to see the CGI.pm file?

No, Bugzilla entirely relies on the include paths of Perl. Of course
you can change those using "-I" on the shell or variables like
"PERL5LIB" in the config of your web server etc. But that's Perl, not
Bugzilla and most likely not your problem anyway. You should simply
prefer the package manager.

Mit freundlichen Grüßen

Thorsten Schöning

-- 
AM-SoFT IT-Service - Bitstore Hameln GmbH i.G.
Mitglied der Bitstore Gruppe - Ihr Full-Service-Dienstleister für IT und TK

E-Mail: Thorsten.Schoening at AM-SoFT.de
Web:    http://www.AM-SoFT.de/

Tel:   05151-  9468- 0
Tel:   05151-  9468-55
Fax:   05151-  9468-88
Mobil:  0178-8 9468-04

AM-SoFT IT-Service - Bitstore Hameln GmbH i.G., Brandenburger Str. 7c, 31789 Hameln
AG Hannover HRB neu - Geschäftsführer: Janine Galonska


Für Rückfragen stehe ich Ihnen sehr gerne zur Verfügung.

Mit freundlichen Grüßen

Thorsten Schöning


Tel: 05151 9468 0
Fax: 05151 9468 88
Mobil: 
Webseite: https://www.am-soft.de 

AM-Soft IT-Service - Bitstore Hameln GmbH i.G. ist ein Mitglied der Bitstore Gruppe - Ihr Full-Service-Dienstleister für IT und TK

AM-Soft IT-Service - Bitstore Hameln GmbH i.G.
Brandenburger Str. 7c
31789 Hameln
Tel: 05151 9468 0

Bitstore IT-Consulting GmbH
Zentrale - Berlin Lichtenberg
Frankfurter Allee 285
10317 Berlin
Tel: 030 453 087 80

CBS IT-Service - Bitstore Kaulsdorf UG
Tel: 030 453 087 880 1

Büro Dallgow-Döberitz
Tel: 03322 507 020

Büro Kloster Lehnin
Tel: 033207 566 530

PCE IT-Service - Bitstore Darmstadt UG
Darmstadt
Tel: 06151 392 973 0

Büro Neuruppin
Tel: 033932 606 090

ACI EDV Systemhaus - Bitstore Dresden GmbH
Dresden
Tel: 0351 254 410

Das Systemhaus - Bitstore Magdeburg GmbH
Magdeburg
Tel: 0391 636 651 0

Allerdata.IT - Bitstore Wittenberg GmbH
Wittenberg
Tel: 03491 876 735 7

Büro Liebenwalde
Tel: 033054 810 00

HSA - das Büro - Bitstore Altenburg UG
Altenburg
Tel: 0344 784 390 97

Bitstore IT – Consulting GmbH
NL Piesteritz 
Piesteritz
Tel: 03491 644 868 6

Solltec IT-Services - Bitstore Braunschweig UG
Braunschweig
Tel: 0531 206 068 0

MF Computer Service - Bitstore Gütersloh GmbH
Gütersloh
Tel: 05245 920 809 3

Firmensitz: AM-Soft IT-Service - Bitstore Hameln GmbH i.G. , Brandenburger Str. 7c , 31789 Hameln
Geschäftsführer Janine Galonska