Bugzilla 5.2 email_in.pl documentation

[David Miller]

Thanks!  The documentation is at 
https://github.com/bugzilla/bugzilla/tree/5.2/docs/en/rst

(or at docs/en/rst within your checked out copy)

RST is "Restructured Text" and it's fairly similar to Markdown (which 
github uses in comments and a lot of wikis use), though the syntax is a 
little different.

Long term I think it'll be way easier to set up if we let Bugzilla log 
into an IMAP account on a cron job and retrieve messages rather than 
trying to pipe them through Postfix. But until then, better docs for the 
Postfix forwarding method would definitely be appreciated.

If you can't figure out RST, you can always just write up a general doc 
with the instructions and post it here or something and one of us can 
reformat it into RST to get it into the tree.

On 3/4/26 12:02 PM, Jona Müller via developers wrote:
> Hello,
>
> please correct me if this is not the correct place to post this.
>
> I've been maintaining bugzilla installations for over 10 years and always been
> very happy with it, never causes problems. We are using one internally more like
> a ticket system and not a bug tracker.
>
> For quite some time I've known that at least sometime in the past it was
> possible to file bugs via email but only recently got to actually setting it up.
>
> Really wasn't straightforward but I got it working with postfix piping to
> email_in.pl via .forward of a dedicated bugzilla system user.
>
> There is only very limited information on this to be found and it also is
> completely absent from any current documentation.
>
> I would be happy to contribute documentation on how to set it up.
>
> ys,
>
> Jona Müller
>
> _______________________________________________
> developers mailing list
> developers at bugzilla.org
> https://lists.bugzilla.org/listinfo/developers
-- 
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*Dave Miller*
Project Leader
*Bugzilla Project*
https://bugzilla.org/
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