Need Help for Bugzilla integration with ServiceNow

[Simon Green]

On 27/08/13 22:44, Prakash Chandra wrote:
> I have a need to integrate the Bugzilla with ServiceNow.
> 
> Kindly suggest how I should approach to achieve this integration.

What level of intergration are you after? If it is simply to link SN
tickets to Bugzilla, you can use the URL field for that, and Bug.create
and Bug.update RPC calls to set the field.

>  It would be really great if some documentation can be made available
> for the same or some insight to the integration can be provided.

It really depends on what you are trying to achieve.

> Currently I am getting clueless to where to start from.

http://www.bugzilla.org/ has some excellent documentation.

-- 
Simon Green
Software Engineer
Red Hat Asia Pacific Pty Ltd