Bugzilla for Humans
Gervase Markham
gerv at mozilla.org
Fri Feb 5 08:59:52 UTC 2010
Johnath has just posted a video he made which is an introduction to
Bugzilla:
http://blog.johnath.com/2010/02/04/bugzilla-for-humans/
If you are a Bugzilla developer, there is nothing in there you don't
know. However, I suggest it is required watching, because the way it is
narrated gives a very valuable perspective on how Mozilla people, and
users in general, feel about the process of interacting with Bugzilla. I
think there are lessons there for all of us.
It's less than 20 minutes long. Do watch the open video version :-)
Gerv
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