Personas

[Benton, Kevin]

> Joel Peshkin wrote:
> > The concept of personas is pretty cool.  I did notice that none of
our
> > personas are working for a company that is metric-happy.  Having
worked
> > for management that insisted on all sorts of fancy charts showing
bug
> > distribution times and similar functions, I am quite aware that we
have
> > room for more development in that area.
> 
> No criticism, but can we try and have personas discussion on the
> relevant Talk pages, just to see if that works as a way of keeping it
> all together?
> 
> I think we could alter one of the personas (probably the manager) to
> make the company a bit more metric-happy. Let's not multiply them
> without a strong reason; the ideal number of Focal personas is three
or
> four, and we already have three.
> 
> But we'd need to come up with something a bit more concrete and
specific
> than "Company is metric-happy".

Ok - here's a specific we don't track yet - A manager wants historical
data on estimated time to completion by project stage versus actual.
Right now, our time tracking tables don't track estimate ranges using
the "cone of uncertainty" (estimate +/- uncertainty factors for similar
projects).  It would be helpful if we could do the following:

At each project stage, (pre-planning, planning, requirements gathering,
architecture specification, design stage, construction, testing, ...),
what were the estimated and actual values for amount of work to be done,
time to project complete, and cost to complete?  By tracking these
values, we can export data to the project estimation software to get
better estimates.

I'll file a bug requesting these things tomorrow from the office.


---
Kevin Benton
Perl/Bugzilla Developer/Administrator, Perforce SCM Administrator
AMD - ECSD Software Validation and Tools
 
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