UI module owner
David Miller
justdave at bugzilla.org
Tue Jun 27 03:08:51 UTC 2006
Benton, Kevin wrote on 6/26/06 11:12 AM:
>>> 3. wap-enabled minimalistic
>> Which persona needs to access Bugzilla over WAP, and why?
>
> When Bugzilla is used as a support database for network engineers, WAP access allows those engineers to read "all about it" before they get to the site to fix issues. If we want to cover those users better, we need to make bug displays work well in a WAP environment. I don't have an immediate *need* for it today, though it would be helpful to me. I wouldn't count it on a short list of current priorities, personally.
I'll give you a direct example of this. :)
When I'm the on-call sysadmin at Mozilla, and someone files a bug in the
Server Ops component with a critical or blocker severity, our monitoring
system will notice the bug and page me with the bug number and summary.
If I'm not in front of a computer at the time, it'd be *really* useful
to be able to check and find out what the bug is about (sometimes people
write pretty useless summaries) to see if it really needed to be
critical or not before I drop whatever I'm involved in and travel
somewhere to find a computer.
--
Dave Miller http://www.justdave.net/
System Administrator, Mozilla Corporation http://www.mozilla.com/
Project Leader, Bugzilla Bug Tracking System http://www.bugzilla.org/
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