REMIND and LATER considered harmful [was Re: RESOLVED]

[Luis Villa]

On 7/12/05, Luis Villa <luis.villa at gmail.com> wrote:
> On 7/12/05, Gervase Markham <gerv at mozilla.org> wrote:
> > Benton, Kevin wrote:
> > > EWWW!  Since you brought it up, I think this RESOLVED/LATER and
> > > RESOLVED/... for things that really don't resolve the issue should be
> > > changed to something that tells the real story, especially for process
> > > monitoring software.
> >
> > I completely agree about REMIND and LATER, but I do think that MOVED is
> > a resolution, because it means that no further work should be done on
> > this bug in this place.
> 
> Thirded. Does this mean we can get a patch for bug 13534 into 2.20?

Note that I'm looking at this right now, but... guh, I've never
touched checksetup.pl, and I suddenly have the nagging feeling that
getting this Right in the upgrade case will be hard. (It is easy in
the clean install case, I can likely throw up some patches to do that
before lunch, including for docs.)

Luis

P.S. The reason I get pissy about this is that I believe firmly that
software should be useful out of the box, and we've shipped now for
six years with defaults that we acknowledge are deeply broken. It
makes it harder to recommend bugzilla when I've had very smart people
come to me and say 'well, I just installed bugzilla like you told me,
and there are these weird resolutions- but I know there must be a
reason for them, or else why would they be in bugzilla? I guess we'll
just figure out how to use them.'