Grumpy "Bugzilla" article on OSNews

Christopher Hicks chicks at
Thu Sep 23 23:18:29 UTC 2004

This is a very bitchy article, but the only reason it mentions bugzilla 
specifically is because its the most popular OSS bug tracker.  The author 
("Dennis Heuer, is a 34-years old german social scientist concentrating on 
human-computer-interaction (HCI) and e-learning.") is complaining about 
the way people treat bug reporters via bugzilla.

Since he's complaining specifically about how bugs have been dealt with on 
the mozilla project one of you in moz officialdom might want to see if 
he's full of it or if he's got a valid beef.


There are two ways of constructing a software design. One way is to make 
it so simple that there are obviously no deficiencies. And the other way 
is to make it so complicated that there are no obvious deficiencies.
  -- C.A.R. Hoare

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