license of support files for bug 154602

Gervase Markham gerv at mozilla.org
Wed Jul 9 07:00:49 UTC 2003


jay ball wrote:
> bug number http://bugzilla.mozilla.org/show_bug.cgi?id=154602 concerns 
> adding optional smiley :-) support to bugzilla. 

In response to this idea, I considered giving (again) my sermon on how 
features are not free, each adds complexity and maintenance cost, and we 
should only add things that have a tangible benefit to our users who are 
trying to get work done. This is why, like in the Mozilla codebase, the 
argument "but it'll be a param, defaulted to off" doesn't hold water.

And then I thought I could give the one about how Bugzilla is not a 
bulletin board, and we should not make it into one because that 
encourages more discussion than resolution.

But, in fact, I think I've got a new one :-) I would like Bugzilla to be 
a credible enterprise bug-tracking system. Whether it's a fair or unfair 
conclusion for them to draw, I don't believe it would give a more 
favourable impression to admins evaluating Bugzilla if they went into 
the params and saw "Enable smiley support in comments? [Yes|No]". What 
message does this give them about our priorities in development?

Gerv




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