Custom Fields again

Gervase Markham gerv at
Tue Dec 10 21:10:15 UTC 2002

If I may play devil's advocate for a moment...

> Today we are using bugzilla for multiple areas:
> - bug tracking
> - project management (tasks)
> - internal help desk
> - customer service
> - pre-sales
> - external help desk

It can't be denied that if Bugzilla is to be used for all of these 
tasks, custom fields are a necessity. So we need to decide whether 
Bugzilla is for all of those things, or whether it's for tracking bugs 
in software and so should only have features related to that aim.


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