== Full name ==<br>Albert Ting<br><br>== Your IRC nick on <a href="http://irc.mozilla.org/" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">irc.mozilla.org</a> ==<br>altlist<br><br>== City, Country ==
<br>Sunnyvale, California, United States.<br><br>== Profession or Student status ==<br>Software Manager<br><br>== Company, School, or other affiliation ==<br>ARM, PIPD division<br><br>== What do you want to help out with? ==
<br>Enterprise level enhancements <br><br>== Historical qualifications ==<br>Got a BS in electrical engineering, computer engineering, and math. Then a MS in electrical and computer engineering. Started out as a chip designer to gain hardware design experience before switching over to software development.
<br><br>My main desire is software automation, currently in the EDA industry. Have deployed applications in a various languages: java, python, perl, c, php, scheme/lisp, etc., even a little ocaml and bliss. Notice I didn't mention C++, I rarely need it! I have a blast working in other OOP/AOP/MOP environments.
<br><br>I deployed Bugzilla in a previous company, back in 2002, and then we got bought out by ARM. Have been enhancing BZ to become a more enterprise level system. My main contribution has been the Bugzilla Classification feature.
<br><br>== Anything else you'd like to say ==<br><br>Even though I am a manager, I am the only Bugzilla developer for our server, it is my "side" job. But I should get more resource allocations as this becomes part of my group charter.
<br><br>Our Bugzilla is now integrated with our customer-side ticket system. In particular, BZ auto-syncs a selected list of products/components/versions/etc.
Of course, BZ holds a fair number of internal-only products. At this
point, we have ~600 products, ~700 users. I expect the product
count to increase significantly when we start synchronizing all the products. We also make good use of email_in and bug aliases. <br><br>I find the quality of the Bugzilla code stream to be excellent, hence tend to use the latest releases. It also helps that our system is intranet only. Yes, there are bugs, but they can be
patched up until they're permanently fixed. We're currently using a
customized 3.1+ in production. And I'm glad that I can use the custom status workflow. The system works great!