Bugzilla: Philosophy

[Francois Cottet]

Hi folks,

While I agree that Bugzilla is not meant to replace any PMS, there are
few enhancements which would be welcome.

A simple one is a clear separation between bugs and enhancements.
https://bugzilla.mozilla.org/show_bug.cgi?id=9412
"In my humble opinion" bugzilla is used in a more complex way than
just a bug tracking system, most installation I have seen actually use
Bugzilla as a "change tracking system".
In my organization people (developers and managers) complain
frequently about the interface, mainly because they can see at one
glance what are the bugs and what are the enhancements.

When a public release of a product is scheduled, people want to focus
on bug fixing, while once the release is done and the product stable.
We want to review the enhancement requests.
Currently we use the "severity" field but it's a workaround and it
seems that quite a few installations have to deal with that
workaround.

Best regards,
Francois






On Mon, Mar 1, 2010 at 18:42, Gervase Markham <gerv at mozilla.org> wrote:
> On 27/02/10 03:50, Justin Wood (Callek) wrote:
>> help PEOPLE fix bugs. PEOPLE to fix bugs well usually wish to have a
>> project management system of some sort. In Mozilla Project Management
>> uses Bugzilla features for their ease of use, while I also *agree* it
>> should NOT be a project management system this point should be felt more
>> through the other goals rather than in opposition to them.
>
> Well, let's reconsider the question entirely, just as a thought experiment.
>
> Why do we want Bugzilla not to be a project management system?
>
> 1) It increases code complexity
> 2) It increases UI complexity
> 3) It spreads development and testing resources thinner
> ...
>
> Why might someone want Bugzilla to be a project management system?
>
> 1) There are organizational benefits of having your PMS and your task
> tracker closely integrated
> ...
>
> (any more for either list)
>
> So perhaps "Bugzilla is not a project management system" is not a bit of
> philosophy; it's more a practical restriction we have decided to make to
> avoid scope creep and focus our resources.
>
> Gerv
>
>
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