Installation usability testing

Jean-Marc Desperrier jmdesp at alussinan.org
Thu Apr 9 11:03:00 UTC 2009


Frédéric Buclin wrote:
> Because people don't care too much about updating the doc as soon as
> they understood how Bugzilla works, IMHO.

When people evaluate bugs system, they first thing they do is install them.
And when they can not install them following the instructions, 
evaluation is over. Been there, *seen* that.

That's why good install instructions are so important to win new users, 
and not as you describe here something completely subsidiary because hey 
old user don't care about it, they already know. Bugzilla is loosing a 
lot a potentil "market share" because of that.
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