An Essay About Bugzilla Quality

Max Kanat-Alexander mkanat at
Thu Nov 1 20:59:02 UTC 2007

	One of my clients had a contractor who was looking at the
lifecycle cost of various bug-trackers. They hadn't worked with
open-source software much, and had some concerns about it. To help them
out, I wrote a detailed essay about the quality of Bugzilla code and
its process.

	I though it would be generally helpful for anyone evaluating
Bugzilla, and so here it is, if you ever need or want to point somebody
at it:

	Near the bottom, it also contains some good general arguments
in favor of the open-source development process.

Competent, Friendly Bugzilla and Perl Services. Everything Else, too.

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