Bugzilla 3.0 update experience

[Dave Williss]

We just upgraded our Bugzilla instillation from 2.22 to 3.0 yesterday. 

It looks great!  We immediately added a custom field. In fact, the 
ability to do that is what prompted the upgrade.  I also like the no 
more accidentally submitting the same bug twice fix.  I know I've been 
guilty of that on several occasions.  Just closing and reopening Firefox 
after submitting a bug would do it when Firefox restored the session.  
Glad to see that one solved.

About the only problem we had was that Firefox users had to clear their 
browser cache or it tried to render the page with a cached style sheet 
from 2.22 and everything looked really ugly.

The only real installation problem I had was trying to get all the Perl 
modules installed onto a machine which is on a private LAN physically 
isolated from the Internet (so cpan doesn't help).  The bugzilla site 
lists the Perl modules that it requires, but for some of those I had to 
follow dependencys three or four levels deep.  I don't think anything 
can really be done about that though.

David Williss
Software Engineer
MicroImages, Inc.