Gervase Markham gerv at
Mon Feb 19 15:29:22 UTC 2007

David Miller wrote:
> Gervase Markham wrote on 2/15/07 1:47 PM:
>> Do you see the distinction I am making? Is that reasonable?
> I think what Damien is pointing out is that Fabio should still be
> considered an important customer of the Bugzilla design, and that the
> one or two pages that he's ever going to see need to include his needs
> in their design, even if it is only one or two pages.

Well, if we include create-guided.html.tmpl as part of core Bugzilla. :-)

Two definitions from the web page are:

Focal: Focal users are primary users of the product who are its main 
focus. We will optimize the design for them.

I think we can agree that Fabio is not focal.

Unimportant: Unimportant users are low-priority users, including 
infrequent, unauthorized or unskilled users, as well as those who misuse 
the product.

Fabio is an infrequent user (himself; although there are a lot of him), 
and he's unskilled. Perhaps "Unimportant" is the wrong word in this 
particular case, but in terms of the amount of consideration we need to 
give him relative to our Focal personas, I think he's in the right category.


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