Bugzilla @ MySQL Conference - booth report

Myk Melez myk at mozilla.org
Fri Apr 27 15:01:40 UTC 2007


Gervase Markham wrote:
> Do you feel that you had sufficient marketing collateral to inform them? ;-)
>   
I could probably have had a more polished presentation, but I know 
enough about Bugzilla to talk them through its salient features.

> A legitimate point if all their engineers know PHP and they plan to
> customise their BTS. However, I assert that there's no point in
> attempting to win the business of such a customer. We won't get 100% of
> the market - but we aren't a monopolist, so we don't need to.
>   
Agreed.

> I know it's a small sample size, but did you ask if this was a recent
> viewpoint, or one they had got a few years ago?
>   
I didn't ask.

> On the support list, I've been noticing most of the installation
> questions come from Windows users. Do other people sense that too?
>   
Not sure, but only one person mentioned installing Bugzilla on Windows, 
and that person wasn't one of the ones that talked about it being hard 
to install.  Actually, the one guy who specifically said that he 
couldn't get it installed and eventually used Trac instead was 
installing it on Mac OS X.

> You may be right. I'm not sure the Bugzilla project gains overall by
> having its developers spend time on outreach. We won't grow the
> community sufficiently to offset the lost time and, even if it does
> grow, the lead time on those new members becoming helpful developers
> would be long.
>   
FWIW, I spoke to one person whom I felt might install Bugzilla and then 
quickly become a contributor.

-myk




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