Fwd: UI module owner

[Joost de Valk]

Wrong from address, resending :)

Begin forwarded message:

> From: Joost 'AlthA' de Valk <jdevalk at opendarwin.org>
> Date: June 26, 2006 3:11:23 PM CEDT
> To: developers at bugzilla.org
> Subject: Re: UI module owner
>
>
> On Jun 26, 2006, at 2:32 PM, Gervase Markham wrote:
>
>> Joost de Valk wrote:
>>> I've been using bugzilla an awful lot the last years, and i've never
>>> noticed that link :).
>>
>> Fair enough. Why do you think that is? Do your eyes skip over it  
>> because
>> they are immediately moving on to the form controls, which is what  
>> you
>> care about?
>
> yes, exactly, and the only part i needed help with was that  
> specific part, and it's on the other end of the page.
>
>> When you realised you didn't know how to work those form fields,  
>> can you
>> remember where you looked for help? Did you look around for question
>> marks to click on? Or did you use Google? Or something else?
>
> i went to LpSpolit on #mozwebtools ;)
>
>>
>>> I think "relative dates" should be a link to an
>>> explanation of the term relative date, perhaps in a pop-up, or an  
>>> iframe
>>> coming up or so.
>>
>> It used to be; we removed it when we rationalised the help. It seems
>> like that was a mistake.
>>
> yes i think so.
>> One option would be to have the help always present, but instead of
>> mousing over form controls, have a little [?] icon beside each label,
>> which you click to get the help popup. That might be a bit more
>> discoverable.
>
> yes.
>
>>
>>>> If they do, did they figure out how the help system worked? Did  
>>>> they get
>>>> the info from hovering over the Date boxes? Was it sufficient?
>>>
>>> I think it's to hard, even when i see it... where are the  
>>> examples? :)
>>
>> OK...
>>
>> There isn't really room to fit examples into the current boxes. So we
>> need to do one of:
>>
>> - Make the boxes bigger
>> - Work out a different way of integrating help
>
> the [?] icons are the best options imho, especially because users  
> are used to that in other applications.
>
>> - Hyperlink from the boxes to further documentation (e.g. the Guide)
>
> the [?] links could point to information, which would give basic  
> usage information, and point to more information which would be in  
> there, there being "the Guide" :)
>
>>
>> Gerv
>> -
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>

Joost de Valk: | www.joostdevalk.nl
contact | joost at joostdevalk.nl | 06 - 24 555 808

Never be afraid to try something new. Remember, amateurs built the  
ark, and professionals built the Titanic.

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