UI module owner

Gervase Markham gerv at mozilla.org
Mon Jun 26 08:40:57 UTC 2006


Dennis Melentyev wrote:
> В пт, 23/06/2006 в 20:28 +0100, Gervase Markham пишет:
> [...]
>> Also, for the ease-of-use goal: 
>> do we have any more specific data than
>> "people complain Bugzilla is hard to use"? 
> Well... Trying to put some more specific data, I'd say:
> Bugzilla UI (Search page at the first place followed closely by bug
> entry page) are way too overloaded with controls and lots of them are
> not intuitive. 

So we ask:

- Are all the controls necessary?
- Which controls are used more and which less?
  (We could get such data by instrumenting bugzilla.mozilla.org)
- Which ones do people classify as "not intuitive"?
- Can we fix that by changing the widget used to make them work more
  like people expect?

- Does anyone actually do complicated searches, or are 100% of Bugzilla
  searches merely searches on Subject?
- If we don't have a page with all the controls on somewhere, how are
  people going to be able to do those complicated searches?

> It's getting intuitive when you getting more and more familiar with
> Bugzilla process, but is a complete mess for a newbie.

So we ask:

- Is that page supposed to be used by newbies?

> IMO the best idea is to have a wizard-like search and bug entry pages,
> with ability to switch back to current pages when "the wizard" will
> start abuse you.

What, like the guided bug entry page we already have? :-)

> There are also some design/style issues. It doesn't looks
> sexy/serious/cool/whatever word you know for a big, well-known and full
> featured application. It looks like knee-knitted helper thingy. This
> doesn't mean any functionality is missed. It just does not impress from
> the very first look :)

So we ask:

- Which of our personas cares about sexiness/coolness?

(If the answer is "none", it doesn't mean we can't make it look more
sexy. It just means that it's not a high priority.)

> Yet another idea is to have several default (pre-shipped?) skins
> selectable by USER in his profile:

This clearly has a maintenance cost, so we ask:

- Which persona needs this feature, and why?

> 1. Just current (classic) skin
> 2. Sexy-dumb-n-bullet-proof-wizardry (anyway, we definitely need one for
> collecting bug reports from customers, who could not always be smart!)

We already have customisation mechanisms for this sort of thing; and
it's not called a "skin".

> 3. wap-enabled minimalistic

Which persona needs to access Bugzilla over WAP, and why?

Gerv



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