Joel On Software quote
Gervase Markham
gerv at mozilla.org
Thu Sep 9 13:17:40 UTC 2004
http://www.joelonsoftware.com/articles/NotJustUsability.html
"Since then, I've become even more devoted to the idea of the value of
good social interface design: we bring in experts like Clay Shirky (a
pioneer in the field), we do bold experiments on the poor citizens of
the Joel on Software discussion group (many of which are so subtle as to
be virtually unnoticeable, for example, the fact that we don't show you
the post you're replying to while you type your reply in hopes of
cutting down quoting, which makes it easier to read a thread), and we're
investing heavily in advanced algorithms to reduce discussion group spam."
Joel believes that cutting down quoting, rather than encouraging it, is
good social interface design :-)
Gerv
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