Shane H. W. Travis
travis at SEDSystems.ca
Fri Oct 29 15:53:49 UTC 2004
On Fri, 29 Oct 2004, Dave Williss wrote:
> We've set up bugzilla on a private network (no access to the internet).
> We would like to be able to use the CC column to keep track of users who
> need to be contacted when an error is fixed, but we don't want bugzilla to
> try to email them itself, since the email can't get there. We just want our
> Tech Support to be able to keep track of them there and query based on that
Is it imperative that it be in the cc: field? And if so, why?
It sounds like this is something that would fit really well on one of the
existing text lines -- either URL or Status Whiteboard. If you don't use
either of those fields (we don't, locally) then just edit the template for
that field to read 'Notification on complete:' (or whatever), update your
internal documentation (so you have a record of why the 'bug_file_loc' field
now contains e-mails) and just start using it.
Perhaps not quite as elegant, but a *whole* lot less work, and a lot easier
to maintain over an upgrade (which is becoming increasingly important to me,
as Bugzilla moves to more timely releases).
(If it just *has* to be the cc: field or nothing, then sorry but I can't
help you much... I try and stay away from that section as much as possible.)
Shane Travis | An efficient and a successful administration
travis at sedsystems.ca | manifests itself equally in small as in
Saskatoon, Saskatchewan | great matters. -- Winston Churchill
More information about the developers