bug life cycle in Bugzilla

[geeta]

Hello Gervase,
I
We have implemented 2.16.1 in our organisation.

There are few concerns..

1. What features an be used  to know the efforts that takes to resolve a
bug.
    &
2. Suppose in a buglife cycle it is identified that  the bug is not in
component1 and component2 , is there any feature in Bugzilla  can be
utilised for the defect leakage per component basis as in the summary
reports we don't have these details.

We would be needing these details for our quality  processes and I have to
convince my Quality Guys here........sorry to bug you.

If these features are not supported do I need to add some new fields and do
some customisations.

Or do I have to upgrade 2.16.1 to anyother versions that supports these
features.

Looking forward to hear from you.

I would be grateful if you could give me your ideas on the same

Thanks and regards,

Geeta

----- Original Message -----
From: "Gervase Markham" <gerv at mozilla.org>
To: <developers at bugzilla.org>
Sent: Sunday, March 02, 2003 6:05 PM
Subject: Re: bug life cycle in Bugzilla


> geeta wrote:
> > 1. Suppose while identifying the bug , my source of bug changes , do I
have
> > to consider the components as a source can a bug id be tracked
accordingly.
> > I see a Bug Activity Log
> >
> > 2. When I close and fix  a bug, I run a query against that bug , I don't
get
> > the results .
>
> I'm afraid I don't understand the question. Could you explain a bit
further?
>
> Gerv
>
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