support emails and bugzilla...

Casey Gregoire caseyg at
Wed Jun 11 20:27:16 UTC 2003

here is the link to their site. It's a neat system but is entirely separate
from Bugzilla.

	Casey Gregoire

-----Original Message-----
From: Jason Pyeron [mailto:jason at]
Sent: Wednesday, June 11, 2003 4:05 PM
To: developers at
Subject: Re: support emails and bugzilla...

On Wed, 11 Jun 2003, Gervase Markham wrote:

> Jason Pyeron wrote:
> > Does any one know of a project to tag emails and store them in bugzilla?
> No, but RT (an alternative tool) does roughly what you want. It's based
> around an email interface, for support helpdesks and the like.

do you have nay details on this RT? google does not help so much.
You did say it is not bugzilla driven tho?

-                                                               -
- Jason Pyeron            -
- Owner & Lead                  Pyerotechnics Development, Inc. -
- +1 410 808 6646 (c)           500 West University Parkway #1S -
- +1 410 467 2266 (f)           Baltimore, Maryland  21210-3253 -
-                                                               -

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