support emails and bugzilla...

[Jason Pyeron]

Does any one know of a project to tag emails and store them in bugzilla?

I am looking to track the support at pyerotechnics.com email.

If one does not exist I will have to write it.
Looking for pointers then.

Here is what I have identified so far:
 pipe in MIME message
  message body to comments
  attachments to attachments

 create a token to identify the email and bug
  token needs to be crypto secure
  need to be able to extract the bug #

 if incoming message has token then verify and append to bug.

 needs to be able to do actions in bugzilla as sender of email
  this means that a user might need to be created.
  optionally do all actions in bugzilla as set user

 generate report/email based on values
  ie auto reply saying please reply to this or goto http://bug/43 etc.



-- 
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
-                                                               -
- Jason Pyeron                   http://www.pyerotechnics.com   -
- Owner & Lead                  Pyerotechnics Development, Inc. -
- +1 410 808 6646 (c)           500 West University Parkway #1S -
- +1 410 467 2266 (f)           Baltimore, Maryland  21210-3253 -
-                                                               -
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

This message is for the designated recipient only and may contain 
privileged, proprietary, or otherwise private information. If you 
have received it in error, purge the message from your system and 
notify the sender immediately.  Any other use of the email by you 
is prohibited.