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<p>Do you have SELinux enabled? If you don't have the SELinux
context set correctly on the Bugzilla directory it can do that,
too. /var/log/audit should be able to tell you if that's getting
tripped.<br>
</p>
<div class="moz-cite-prefix">On 12/14/24 10:43 AM, Hunt, Ron
(PERATON) wrote:<br>
</div>
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<p class="MsoNormal">Hello,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I have just completed my install of RHEL 8,
MySql 8 and Bugzilla 5.2 and ran .checksetup.pl script with
success. When I attempt to access Bugzilla website via URL I
am getting the following error:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>Internal Server Error<o:p></o:p></b></p>
<p class="MsoNormal">The server encountered an internal error or
misconfiguration and was unable to complete your request.<o:p></o:p></p>
<p class="MsoNormal">Please contact the server administrator at
<a class="moz-txt-link-abbreviated" href="mailto:name@company.com">name@company.com</a> to inform them of the time this error
occurred, and the actions you performed just before this
error.<o:p></o:p></p>
<p class="MsoNormal">More information about this error may be
available in the server error log.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">ssl_error_log:<o:p></o:p></p>
<p class="MsoNormal">[Sat Dec 14 09:32:18.796299 2024]
[cgid:error] [pid 1208958:tid 140685705258752] [client
10.236.7.209:58477] AH01241: error spawning CGI child: exec of
'/var/www/html/bugzilla-5.2/index.cgi' failed (Permission
denied): /var/www/html/bugzilla-5.2/index.cgi<o:p></o:p></p>
<p class="MsoNormal">[Sat Dec 14 09:32:18.796611 2024]
[cgid:error] [pid 1208958:tid 140685705258752] [client
10.236.7.209:58477] End of script output before headers:
index.cgi<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I have double checked all permissions under
the bugzilla-5.2 directory to ensure owner is root and group
is apache but still no luck. I also made sure that the current
permission for the index.cgi file is set to 0750.
<o:p></o:p></p>
<p class="MsoNormal">-rwxr-x---. 1 root apache 2171 Sep 3
09:36 index.cgi<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I have gone through bugzilla_5.2 directory
to ensure permissions are set to owner root and group apache.
Any thoughts on what else could be causing the permission
denied error?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks,<br>
Ron<o:p></o:p></p>
</div>
<br>
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