<!DOCTYPE html>
<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8">
</head>
<body>
<p>I just had a quick look at Grafana's source code, and their
contact point notifier for OpsGenie uses OpsGenie's API to post a
ticket there. Cloning the OpsGenie notifier module and fixing the
URL and data structure in the code to match what Bugzilla wants
for a new bug probably wouldn't be hard.<br>
</p>
<p><br>
</p>
<div class="moz-cite-prefix">On 12/17/23 10:57 PM, David Miller
wrote:<br>
</div>
<blockquote type="cite"
cite="mid:fca86c7a-2196-4948-bc44-62691e996e93@bugzilla.org">
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8">
<p>It might be better to ask the Grafana people if there's a way
to set that up. I'm not familiar with it off-hand. Bugzilla
does have a REST API that it can talk to if they want to add
that. It's also possible to configure Bugzilla to accept
reports by email if you can make it send an email, though that's
a little tricky to set up.</p>
<p><br>
</p>
<p>API docs: <a class="moz-txt-link-freetext"
href="https://bugzilla.readthedocs.io/en/latest/api/"
moz-do-not-send="true">https://bugzilla.readthedocs.io/en/latest/api/</a></p>
<p>Inbound email docs: <a class="moz-txt-link-freetext"
href="https://bugzilla.readthedocs.io/en/latest/integrating/api/email_in.html"
moz-do-not-send="true">https://bugzilla.readthedocs.io/en/latest/integrating/api/email_in.html</a></p>
<p><br>
</p>
<p>Setting up inbound email requires using a piped forward in
postfix or sendmail, and because of user permissions it's not
always straightforward to set up. The most reliable way to do it
is by using the "pipe" transport in main.cf in postfix so you
can specify what user to run it as, and then have it run as the
web server user (or whatever user Bugzilla is running as if it's
suexec)<br>
</p>
<p><br>
</p>
<div class="moz-cite-prefix">On 11/24/23 7:31 AM, Prince Kumar
wrote:<br>
</div>
<blockquote type="cite"
cite="mid:SL2PR02MB38333EB197585A6172AA214EC5B8A@SL2PR02MB3833.apcprd02.prod.outlook.com">
<meta http-equiv="Content-Type"
content="text/html; charset=UTF-8">
<style type="text/css" style="display:none;">P {margin-top:0;margin-bottom:0;}</style>
<div class="elementToProof"
style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Hi Team,</div>
<div class="elementToProof"
style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof"
style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
We have AWS infra with Grafana as visualized monitoring tool
but we want to configure Bugzilla with Grafana so that for
alerts on Grafana, mail should go to Bugzilla and incident
will get create.<br>
Yet we are not able to find any document or blog for that ,
even on Grafana there is no option also to integrate Bugzilla
as shown below:</div>
<div class="elementToProof"
style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof"><span
style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"><br>
</span></div>
<div class="elementToProof"><span
style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"><img
style="max-width: 642px;" id="imageSelected0" size="76897"
contenttype="image/png" data-outlook-trace="F:1|T:1"
src="cid:part1.zk0LwmIp.7l5xAOhf@bugzilla.org" class=""></span></div>
<div id="Signature">
<div style="background-color: rgb(255, 255, 255);"><span
style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);"><b><br>
</b></span></div>
<div style="background-color: rgb(255, 255, 255);"><span
style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);"><b>Please
update us , do Bugzilla is having anyway to integrate
with Grafana ?</b></span></div>
<div style="background-color: rgb(255, 255, 255);"><span
style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);"><b><br>
</b></span></div>
<div style="background-color: rgb(255, 255, 255);"><span
style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);"><b>Thanks
& Regards,</b></span></div>
<div style="background-color: rgb(255, 255, 255);"><span
style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);"><b><i>Prince
Kumar</i></b> | <i>Software Engineering</i></span></div>
<div style="background-color: rgb(255, 255, 255);"><span
style="font-family: Calibri, sans-serif; font-size: 11pt; color: black;"><i>Innominds|
Basavanagudi, Bengaluru, Karnataka - 560004</i></span></div>
<div style="background-color: rgb(255, 255, 255);"><span
style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"><br>
</span></div>
<div style="background-color: rgb(255, 255, 255);"><span
style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"><img
style="max-width: 100%;" data-outlook-trace="F:1|T:1"
src="cid:part2.Vox6S5iw.pV1haCTK@bugzilla.org" class=""></span></div>
</div>
<br>
<fieldset class="moz-mime-attachment-header"></fieldset>
<pre wrap="" class="moz-quote-pre">_______________________________________________
support-list mailing list
<a class="moz-txt-link-abbreviated moz-txt-link-freetext"
href="mailto:support-list@bugzilla.org" moz-do-not-send="true">support-list@bugzilla.org</a>
<a class="moz-txt-link-freetext"
href="https://lists.bugzilla.org/listinfo/support-list"
moz-do-not-send="true">https://lists.bugzilla.org/listinfo/support-list</a>
</pre>
</blockquote>
<div class="moz-signature">-- <br>
<meta http-equiv="content-type"
content="text/html; charset=UTF-8">
<title></title>
</div>
<div class="moz-signature"
signature-switch-id="b0b24bd1-735c-4a02-9f5d-e2b2e9b4f40d">
<div>
<table style="width: 300px; border-style: none;"
cellpadding="3px" border="0px">
<tbody>
<tr>
<td style="width: 106px;"><img alt="[Bugzilla Logo]"
src="cid:part3.wpu19WZ8.0Lyi4sRI@bugzilla.org"
width="100" height="100" class=""></td>
<td>
<div><strong><span style="font-size: 13pt;">Dave
Miller</span></strong></div>
<div>Project Leader</div>
<div><strong>Bugzilla Project</strong></div>
<div><a href="https://bugzilla.org/"
rel="nofollow
noopener noreferrer" target="_blank"
class="moz-txt-link-freetext"
moz-do-not-send="true">https://bugzilla.org/</a></div>
</td>
</tr>
</tbody>
</table>
</div>
</div>
<br>
<fieldset class="moz-mime-attachment-header"></fieldset>
<pre wrap="" class="moz-quote-pre">_______________________________________________
support-list mailing list
<a class="moz-txt-link-abbreviated" href="mailto:support-list@bugzilla.org">support-list@bugzilla.org</a>
<a class="moz-txt-link-freetext" href="https://lists.bugzilla.org/listinfo/support-list">https://lists.bugzilla.org/listinfo/support-list</a>
</pre>
</blockquote>
<div class="moz-signature">-- <br>
<meta http-equiv="content-type" content="text/html; charset=UTF-8">
<title></title>
</div>
<div class="moz-signature"
signature-switch-id="b0b24bd1-735c-4a02-9f5d-e2b2e9b4f40d">
<div>
<table style="width: 300px; border-style: none;"
cellpadding="3px" border="0px">
<tbody>
<tr>
<td style="width: 106px;"><img alt="[Bugzilla Logo]"
src="cid:part4.A7OLDwCD.Z00sMcei@bugzilla.org"
width="100" height="100"></td>
<td>
<div><strong><span style="font-size: 13pt;">Dave Miller</span></strong></div>
<div>Project Leader</div>
<div><strong>Bugzilla Project</strong></div>
<div><a href="https://bugzilla.org/"
rel="nofollow
noopener noreferrer" target="_blank"
class="moz-txt-link-freetext">https://bugzilla.org/</a></div>
</td>
</tr>
</tbody>
</table>
</div>
</div>
</body>
</html>