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<p class="MsoNormal"><span lang="EN-US">Hello,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">I hope someone can help me.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Situation:<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">We currently have 5.0.3 running on a Windows server using a MYSQL 8 database. The site indicates Bugzilla doesn’t support MySQL 8, but the conversion was really easy.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">We need to migrate to a new server and took the opportunity to install the latest version of Bugzilla (I downloaded the targ Bugzilla-5.0.6.tar.gz) and installed it on the new server.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">I made a duplicate of the database (to ensure nothing gets corrupted while testing).<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">I installed StrawBerry Perl, then applied the same changes to ensure compatibility with MYSQL 8. I ran perl checksetup.pl and passed. The site is up and running, I can see the existing bugs and so one, but I can’t
log in!<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Then I read in the documentation about moving, so I copied the ‘old’ data folder to the new installation, but it results in the same error as below.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">I looked at the profiles table, and my account does have a crypted password, but as the configuration was changed (ages ago) to use an LDAP, I doubt if the crypted password has anything to do with the LDAP password.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">We use an ldap server, so I thought about copying ONLY the params.json file from the old server onto the new one (to transfer the settings), but then I get an error that it’s missing some resources and that’s it.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><img width="772" height="142" style="width:8.0416in;height:1.475in" id="Picture_x0020_3" src="cid:image003.png@01D96245.EB9B9DD0"></span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">It doesn’t indicate what the problem is, and there’s no errorlog on the server neither. So I’m just ‘floating in darkness’…<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">I would appreciate if someone could give me a helping hand.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">I you could provide me with a profile record that has admin rights<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Thank you (in advance) for any help you can offer me.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span lang="en-BE" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso-fareast-language:#2000">Best regards,</span><span lang="en-BE" style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#1F497D;mso-fareast-language:#2000"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="en-BE" style="color:#1F497D;mso-fareast-language:#2000"> </span><span lang="en-BE" style="color:#1F497D;mso-fareast-language:#2000"><o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:115%"><b><span lang="EN-US" style="font-size:12.0pt;line-height:115%;color:#E51736">Ing. Ignace Danneels</span></b><b><span lang="EN-US" style="font-size:12.0pt;line-height:115%;font-family:"Helvetica",sans-serif;color:#E51736">
</span></b><b><span lang="EN-US" style="font-size:12.0pt;line-height:115%;font-family:"Helvetica",sans-serif;color:#E51736"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height:115%"><span lang="EN-US" style="font-size:10.0pt;line-height:115%;font-family:"Helvetica",sans-serif">Controls Design Engineer</span><span lang="EN-US" style="font-size:10.0pt;line-height:115%;font-family:"Helvetica",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:115%"><b><span lang="FR-BE" style="font-size:12.0pt;line-height:115%;font-family:"Helvetica",sans-serif;color:black">TREMEC<o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height:115%"><b><span lang="FR-BE" style="font-size:10.0pt;line-height:115%;font-family:"Helvetica",sans-serif">TORQUE TRANSFER SOLUTIONS<o:p></o:p></span></b></p>
<p class="MsoNormal" style="text-autospace:ideograph-other"><span lang="EN-US" style="font-size:10.0pt;font-family:"Helvetica",sans-serif"><a href="mailto:Ignace.Danneels@tremec.com"><span style="color:#0563C1">Ignace.Danneels@tremec.com</span></a><u><span style="color:red">
<o:p></o:p></span></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt"><a href="http://tremec.com/"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#E51936">tremec.com</span></a></span><span lang="EN-US" style="font-size:12.0pt;font-family:"Helvetica",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt;font-family:"Helvetica",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt"><img border="0" width="78" height="46" style="width:.8166in;height:.4833in" id="Picture_x0020_6" src="cid:image002.png@01D96244.287B07B0"></span><span lang="EN-US" style="font-size:12.0pt;font-family:"Helvetica",sans-serif"><o:p></o:p></span></p>
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