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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I upgraded to 2.20 and set my smtpserver
param to our main internal mail server, along with trying out “localhost”
(there is an smtpserver running on the local system). No luck. There are no
errors, and otherwise no indication that there is anything wrong, except for
the fact that nothing happens. I will try to track down the code again, but I suspect
that Mail:Mailer is broken somehow.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Steve.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> developers-owner@bugzilla.org
[mailto:developers-owner@bugzilla.org] <b><span style='font-weight:bold'>On
Behalf Of </span></b>Habers, Mark<br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, August 16, 2005
6:31 AM<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">developers@bugzilla.org</st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: Is Bugzilla on
Windows/IIS a Bad Idea?</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Hi Steve,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I finished upgrading our company BugZilla
install to 2.20rc2 this past weekend and am running on IIS and have been
running on Windows for 3 years now with various versions. I have to say, things
are so much better now, but there are still some minor issues. Checksetup.pl
did not run for me as is. The main reason in my case was that I was upgrading a
pretty old BZ database and checksetup bombed on me repeatedly trying to convert
some of my tables. I’d elaborate, but it doesn’t sound like you had
that issue. However, I was able to get past the issues by searching on google
and in the mozilla.bugzilla.org site. For some reason I did have to modify the
first line of all the CGI files to point to my Perl path, which probably means
I screwed up because I didn’t have to do this when I installed 2.18 on a
clean environment. Anyway, to make a long story short, email worked right out
of the box for me. On Version 2.20 you should be prompted to enter your smtp
server during one of the checksetup runs. I didn’t have to touch anything
aside from that. I would recommend giving 2.20 a shot if that is not what you
attempted to install and if it was what you installed, you probably have a
problem on your smtp box. I have some horror stories about getting email to
work on prior versions, but was overall very impressed with the progress the
bugzilla team has made in providing substantial built in support for the OS I
have no choice but to use and support in my job.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Regards,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Mark<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
developers-owner@bugzilla.org [mailto:developers-owner@bugzilla.org] <b><span
style='font-weight:bold'>On Behalf Of </span></b><st1:PersonName w:st="on">Thomas,
Steve</st1:PersonName><br>
<b><span style='font-weight:bold'>Sent:</span></b> Monday, August 15, 2005 6:37
PM<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">developers@bugzilla.org</st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> Is Bugzilla on
Windows/IIS a Bad Idea?</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Hey folks,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>After some hacking, I have managed to get Bugzilla
completely working on a Windows/IIS instance (with ActivePerl, etc. etc.).<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Mail, of course, doesn’t work, even though I have the
new build that is supposed to make it so you don’t have to do anything on
Windows to make it work (like you did before, wherein you had to hack code to
make it work).<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I spent some amount of time hacking through the Mail:Mailing
stuff and so on, and discovered that, as near as I can tell, its not even close
to working. My initial take is that it will require a LOT more hacking to make
mail work on Windows, so the “fix” from before actually made the
situation much worse. (Note that this is my *initial take* -- I hope that
I’m completely wrong and there’s an easy fix, but I didn’t see
one anywhere).<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>My overall question is this: should I just give up trying to
make Bugzilla work on Windows, and is it a lost cause? Is there any significant
installed base that is on Windows?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Thanks again for your help,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Steve Thomas<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
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