UI module owner

Gervase Markham gerv at mozilla.org
Mon Jun 26 12:34:43 UTC 2006


timeless wrote:
> Zero, there's no What's This widget by that link, so I'd never click it.

Are you saying that "Give me some help" is not a sufficient indication
of what the link does, or sufficient encouragement to click it?

What do you think the link text should say? Or do you think the Help
trigger should be elsewhere? Or that it should be present even in the
base page?

> First, there's no hint as to which things have help, so I don't know
> what I can hover over, simply using dotted or doubled underlines would
> help (alternatively offering whats this hover anchors would also
> work).

Well, the top of the newly-reloaded page does say "For help, mouse over
the page elements." So you can find out what has help by mousing over
things. Having said that, all the widgets should have help - do any of
them not?

It's hard to dotted-underline a widget...

> Second, here's the actual help text for that box:
> 
> Specify the start and end dates either in YYYY-MM-DD format
> (optionally followed by HH:mm, in 24 hour clock), or in relative
> dates such as 1d, 2w, 3m, 4y, which respectively mean one day,
> two weeks, three months, or four years ago. 0d is last midnight,
> and 0w, 0m, 0y is the beginning of this week, month, or year.
> 
> What part of this says to use -2m or -2w or -*ANYTHING* if you want to
> go backwards?!

The original poster was incorrect in their understanding. There is no
need for a minus sign, and it is ignored if present. The help text is
correct (if perhaps a little terse).

For things changed between 3 weeks and 2 days ago, you put "3w" into the
first box, and "2d" into the second box.

We should probably permit a more verbose version of this syntax.

>> If not, why not - because they didn't notice it?
>> Because they didn't think it would help?
> 
> Having used it once, I can assure you, I'd never use it again, it's
> barely more helpful than a Unix document. Even Microsoft help which
> people love to complain about is considerably better. Especially given
> that the number one search anyone ever wants to do is something like
> -1m.

What is incorrect about that help text? Suggestions for better wording
are most welcome.

> The problem here is that we don't give people examples or walk through
> documents for using our features. If you show anyone how to use these
> features it becomes instantly intuitive and they'll remember and use
> it (ask smaug, I showed him over the weekend), but no one will guess.

How do you suggest integrating such help into the interface? Or are you
suggesting changes to the Bugzilla Guide?

Gerv



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